| Section 1: General Questions |
| 1.1) |
What is a Virtual Host? |
| 1.2) |
What kind of hit volume can GHIS support? |
| 1.3) |
What kind of connectivity does GHIS have to the Internet? |
| 1.4) |
What kind of backup services do you provide? |
| 1.5) |
How many Virtual Hosts are located on one
physical server? |
| 1.6) |
Who do I contact at GHIS with
a particular question? |
| 1.7) |
How long does it take to register
a domain name? |
| 1.8) |
Is there a support manual
or online support resources? |
|
| Section 2: Pricing Questions |
| 2.1) |
How much do the Virtual Accounts
cost? |
| 2.2) |
Will there be a price increase in the future? |
|
| Section 3: Billing and Payment Questions |
| 3.1) |
What are the set-up costs for a Virtual Host and when
do they begin? |
| 3.2) |
When are the charges billed? |
| 3.3) |
How do I pay for my Account? |
| 3.4) |
How do international customers
pay for a Virtual Host? |
| 3.5) |
How do I update my billing
information? |
| 3.6) |
What are GHIS payment schedule and terms? |
| 3.7) |
When can I qualify for a discount? |
| 3.8) |
Who will bill me for the DNS
registration? |
| 3.9) |
What if I cancel my account? |
|
3.10)
|
What if I want to upgrade or downgrade? |
|
| Section 4: Ordering Questions |
|
4.1) |
How do I order an Account? |
|
4.2) |
How do I switch my current
site from another provider to GHIS? |
|
4.3) |
How do I register a domain
name and how long does it take? |
|
4.4) |
How long does it take to setup
a new Account? |
|
4.5) |
How do I add additional features
to an existing Account? |
|
| Section 5: Technical Questions |
|
5.1) |
How are the Accounts maintained? |
|
5.2) |
Do I have shell access to
my Account? |
|
5.3) |
How do I get my web page stats? |
| 5.4) |
Are CGI scripts provided with
the Account? |
| 5.5) |
Where can I get answers to my other technical questions? |
|
